ISO 9001 will help you demonstrate to customers that you have a commitment to quality. The regular assessment process will help you to continually use, monitor and improve your management system and processes.
PAS 43 is the publicly available management system specification since 2002 for the safe working of vehicle breakdown and recovery operators, can be assessed as an integrated system with ISO 9001, or standalone as a specification (See PAS 43 inspection).
Sponsored by SURVIVE (Safe Use of Roadside Verges In Vehicular Emergencies) the purpose of the group is to improve the safety of breakdown operatives, employees and customers at breakdown and recovery situations.
PAS 43 as a specification is a practical management system defining requirements and best practice for the recovery and roadside assistance industry. 'Safe Working Practices' with regard to equipment, vehicles and the training of staff against current Health & Safety legislation; as well as enabling a recovery operator to demonstrate 'Due Diligence' with regards to the many and varied roadside activities.